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Post by kalex on May 2, 2014 14:34:26 GMT
I placed an order that included a few GWPs and when my order came one of them missing. One phone call it's being sent to me via 2-day shipping!
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Post by love2shop42 on May 2, 2014 17:16:18 GMT
Now that is service. I ordered the Too Faced Summer Bonjour Bronzing set from them, it was $36 dollars regular price compared to the $44 on Sephora. I then added on a lippy and used a ten dollar off $40 coupon,used my ebates and received free shipping and no taxes and some free samples. Way better deal than Sephora!
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Post by sydbristow on May 3, 2014 1:22:58 GMT
I have been buying more and more from Beauty.com. So far so good! Love the $10 off $40 coupons, that's a sweet deal.
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Post by mdelrosario91 on May 3, 2014 2:14:46 GMT
I've been making most of my purchases from beauty.com, and I love how Shoprunner is linked with it! I usually place my orders in the morning, and they ship literally a couple of hours later or within the same day! When my $10 off $40 coupon wasn't working, I called them up and when the system wouldn't let the $10 discount go through, they just refunded the $10.
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Post by ladymeag on May 3, 2014 3:20:51 GMT
I missed a promo code by mere moments - it sold out - I chatted with a rep and they added the full-size item for me, free, to the order I had placed for the promo. (BeautyBlender Pure) They have yet to disappoint - but then I've been buying from drugstore.com for more than a decade.
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Post by annypoo on May 6, 2014 23:36:40 GMT
I've never ordered from beuaty.com but it looks like i should start!
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Post by wendyomgwar on May 7, 2014 1:28:29 GMT
They have nice GWP sometimes, I try to resist though!! Maybe I should start shopping there
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Post by kalex on May 7, 2014 3:19:55 GMT
annypoo wendyomgwar You definitely need to start shopping there! GWPs don't need codes so you can get more than one, free shipping on $35, free samples, and they have their own cash back program too. And good customer service of course.
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Post by sydbristow on May 25, 2014 13:18:11 GMT
Wanted to mention that I had an issue with an order I placed during the 20% off sale, I thought I was supposed to get a gift with purchase too but I guess the promos didn't combine...Beauty.com was super awesome with their customer service, from responsiveness to my inquiry to resolution. I prefer to do business with places like these that show that they value their customers.
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Post by panda168 on Jul 29, 2014 10:34:24 GMT
After reading this I began browsing Beauty.com and I realized I should have just placed my order with them instead of continuing to give my business to Sephora. It's been 2 days and they still haven't shipped my order out. So much for the Rouge shipping possibly getting faster.
The only issue I had with beauty.com was that I ordered a Laura Gellar Highlighter and it arrived completely shattered. Their service was excellent. They refunded me the money and added a $10 credit in case I wanted to try ordering it again with rush shipping.
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