|
Post by sparklez on Aug 20, 2014 1:12:30 GMT
went to sephora to return something (and ONLY RETURNED SOMETHING!!!! GOOOOO MEEEE) - but anyhoo
at the checkout i was informed that effective September 1st there will be a change to sephora's return policy. Returns with receipt will remain the same. However, if you don't have a receipt, they will not issue a refund OR a store credit. Instead you will have to do an exchange - with the price being of equal or greater value.
HOLD ON TO THOSE RECEIPTS LADIES!
|
|
|
Post by mrsbaine on Aug 20, 2014 1:15:58 GMT
went to sephora to return something (and ONLY RETURNED SOMETHING!!!! GOOOOO MEEEE) - but anyhoo
at the checkout i was informed that effective September 1st there will be a change to sephora's return policy. Returns with receipt will remain the same. However, if you don't have a receipt, they will not issue a refund OR a store credit. Instead you will have to do an exchange - with the price being of equal or greater value.
HOLD ON TO THOSE RECEIPTS LADIES!
wow, it is true! I better get in there this week. I have a return without a receipt. I just can't find it. This is more reason for me to not shop there.
|
|
|
Post by sparklez on Aug 20, 2014 1:16:45 GMT
they had every cashier saying it as you were checking out...very true
|
|
|
Post by tehprincessjenn on Aug 30, 2014 6:27:12 GMT
Looks like after I find my YSL lippie, I'll return it... When they start stocking in Guerlain's holiday collection!
|
|
|
Post by tehprincessjenn on Sept 7, 2014 3:17:50 GMT
Oh hey guys, the return policy hasn't changed in California.
|
|
|
Post by annypoo on Sept 21, 2014 22:42:54 GMT
Oh hey guys, the return policy hasn't changed in California. Yeah, I haven't heard any of my Sephora's say anything (2 freestanding and 1 SiJCP). I do have items I received for my birthday last month (which I want to exchange but I haven't had the time). I'll wait for them to stock the holiday items so I can do an exchange.
|
|